faq

Always be in the know!

Do you have a question? We’ve got your answers!

At naked, we believe in the importance of healthy, nurtured skin for effective healing. Our dedicated team is available 7 days a week, ready to provide assistance and support. If we haven’t answered what you’re looking for, please don’t hesitate to contact us

info@nakedallnatural.com

Always be in the know!

Do you have a question? We’ve got your answers!

At naked, we believe in the importance of healthy, nurtured skin for effective healing. Our dedicated team is available 7 days a week, ready to provide assistance and support. If we haven’t answered what you’re looking for, please don’t hesitate to contact us

info@nakedallnatural.com

Product Information

Healthy, nurtured skin is the most important factor when it comes to healing, and that’s why our products use clean all natural ingredients, no synthetic dyes, fragrances, parabens, or other harmful chemicals. At naked, we believe that nature is beautiful, and that people should have access to the purest oils, lotions, and soaps, made just the way nature intended them. Our products are formulated with tattoos, microblading permanent cosmetics and piercings in mind and have now cross overed into the cosmetic beauty world with applications, such as daily skin care, nail care, waxing, and helping skin conditions before they get angry. Our products have nothing to hide…they are completely naked.

Don’t be Dry Lotion is crafted with clean ingredients, aiming to provide hydration and support for healed tattoos, eyebrow embroidery, and dry skin. The philosophy guiding the product emphasizes proactive skin care, with a focus on nourishing and protecting the skin to promote its overall health and well-being.

Our Don’t be Dry Lotion contains sweet almond oil, sweet almond oil is derived from sweet almonds expeller pressed, refined, bleached, and deodorized. If you have a nut allergy before using any new product, it is always recommended to conduct a patch test before using the product extensively, to guard against any adverse reactions. We recommend discontinuing use immediately and contacting your doctor if you notice any type of reaction.

Yes, it’s suggested that you can apply a thin layer of Don’t be Tight salve gently. This application may enable the skin to breathe while potentially providing a soothing, supportive protective barrier during the healing process.

It’s recommended to follow your piercer’s advice for the first 12-24 hours of care. After that initial period, you may consider gently applying Don’t be Angry Oil on the piercing. This application is said to potentially assist in soothing, calming, and forming a protective barrier, allowing the skin to find balance and normalize.

Nope. Nada, NEVER. All our products have been tested on willing humans.

Being that we do not use any artificial preservatives, and our products are truly all-natural, they typically have a shelf life of 12 months once opened. Our Don’t be Dirty Foaming Soap has a shelf life of 3 years. In the rare instance that you receive a product that is not at its optimum freshness, please email info@nakedallnatural.com right away.

Shipping and Returns Information

We exclusively ship with UPS. Shipping price options are displayed at checkout.

Domestically (US): Surepost, Ground, and 2nd Day Air 

Canada & International: Worldwide Expedited.

Canada Customs: Guidelines for the assessment of duty and tax for transmitted invoice value 

$0 to 40 Cad assesses no duty or tax charges.

$40.01 up to $150 Cad assesses no duty but does assess tax.

$150.01 Cad and up does assess duty and tax if applicable based on tariff or HTS class.

International: Please be aware that shipping charges do not include international customs, duties, tariffs, or broker taxes. 

UPS Expedited the customer would be responsible for a Bond fee and any duty or tax assessed.

Contact the customs office in your destination country for information about any applicable taxes or value limit to clear customs.

Packages may be held at the local sorting facility until customs are paid. Customs fees may be applied after the package is received.

– Packages are refused due to high duties and taxes.
– Packages are refused by the customer upon delivery.
– Packages are not picked up by the recipient at the holding facility.
– Packages cannot clear customs because of restrictions.
– Items are missing because they are confiscated by customs.
– The package has an inaccurate or incomplete address.
– The order is enroute.
– The package is subject to issues with the carrier, including, but not limited to, packages that are stolen, marked as delivered but not received by the customer, marked as undeliverable, or returned to the sender.

Orders are shipped out Monday – Friday.

Domestic Orders (United States): Surepost & Ground 2-7 Days, 2nd Day- 2 Days

Canada & International Orders: Worldwide Expedited – 2 Days

Our goal is to help you find the best products for your skin maintenance. We hope that you are fully satisfied with our products, but we realize that there are some instances where a product might not be the right fit. If you don’t enjoy your first package from Naked All Natural, let us know so that we can help return or exchange your products within 30 days of receipt, by emailing us at info@nakedallnatural.com to obtain a return label for your purchase.

The returned items must have at least 50% or more of the product left in the bottle to qualify and must have been purchased through www.nakedallnatural.com. We cannot accept nearly empty containers, or containers filled or tampered with other products for refund or exchange. 

– Please note that for the U.S. we are not able to refund original shipping charges as these are paid directly to the carrier.

– All returns must be received at our facility within 2 weeks of the return label being emailed, otherwise, we will not be able to authorize the full refund.

If you are outside of the U.S., please be aware that return shipping costs are not covered by Naked All Natural currently. Contact Us for return authorization and instructions.